PRIVACY POLICY

Last Updated: April 27, 2026

At Rola Land, operated by Shanghai Zhaoxi Culture Communication Co., Ltd. ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, and disclose your information when you visit our website and purchase our products.

1. INFORMATION WE COLLECT

When you visit Rola Land, we collect certain information to provide and improve our services:

  • Order Information: Name, shipping address, billing address, email address, and phone number.

  • Payment Information: Payment details are processed securely through third-party processors (e.g., PayPal, Stripe). We do not store your full credit card numbers.

  • Device Information: IP address, browser type, and cookies to enhance your shopping experience.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you regarding order status or customer service inquiries.

  • Send marketing communications (only if you have opted in).

  • Screen for potential risk or fraud.

3. SHARING INFORMATION WITH THIRD PARTIES

To provide our services, we must share your personal information with trusted third parties.

  • Logistics & Shipping (Crucial): To deliver your treasures, we share your Name, Shipping Address, and Phone Number with our logistics partners (e.g., 4PX, YunExpress, DHL, FedEx, or USPS). This is necessary to facilitate international transit and final delivery to your doorstep.

  • Service Providers: We use Shopify to power our online store.

  • Compliance with Law: We may share information to comply with applicable laws and regulations, or to respond to a lawful request for information we receive.

4. DATA TRANSFERS

As we are located in Shanghai, China, your information will be transferred outside of your country of residence (including to China) for processing. We take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

5. YOUR RIGHTS

Depending on where you live (e.g., EU or California), you may have the following rights:

  • The right to access the personal information we hold about you.

  • The right to ask that your personal information be corrected, updated, or deleted.

  • The right to opt-out of marketing emails at any time.

6. DATA RETENTION

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. COOKIES

We use cookies to remember your cart items and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the site.

8. CONTACT US

For more information about our privacy practices, or if you have questions or complaints, please contact us by email at: service.rolaland@gmail.com